Adding Consent Forms to Your Facility

Adding Consent Forms to Your Facility

When a new patient books an appointment with your practice, they need to complete the patient intake paperwork and sign the consent forms. zHealth provides you with three consent forms in the system.
Note 1: Automated sending of intake and consent forms are available with the Advanced Package. Customers with the Basic Package will be able to have their patients take the intake and consent forms when they arrive at the office. Please contact your Customer Success Specialist if you want to upgrade your Advance Package.
Note 2: It is important to avoid using special characters in file names when uploading them. This may disrupt our software's ability to read the file, potentially causing process interruptions.

1. Access the zHealth Dashboard. Hover the cursor over to your name. A drop-down menu will open.

2. Click on the third option - Update Info - from the drop-down menu.

3. In the Update Info window, click on the first tab - Facility. Browse through the menu on the left side of the screen and click on the third option - Consent Forms.

4. You will see three consent forms already available in the Consent Forms window:
  1. HIPAA Notice
  2. Informed Consent
  3. Appointment Cancellation Policy

If your practice/facility offers multiple types of treatments and services like massage therapy, physical therapy, acupuncture, or other services, you can add a new consent form depending on the services you offer.

To add your own customized consent form to your facility other than the three consent forms zHealth offers, follow these steps:

1. On the Consent Forms section, there is a green colored button - ‘Add New Consent Form’. Click on it. A pop-up window will open.

2a. Enter the Form Name such as Physical Therapy Form.

b. Browse the PDF file of the Consent form from your desktop or tablet. (Note: The consent form should be in PDF file format if you want to upload it on the zHealth Consent Forms section).

c. Click on ‘
Yes’ if you want to make it mandatory for patients to sign the consent form, otherwise click ‘No’.

d. From the drop-down, select
Patient Type. You can select ‘All’ or a particular patient type from the drop-down list.

Then, lick ‘
Save’ to save the new consent form.

3a. Your new consent form will appear at the top of the list of consent forms added to your facility.

b. Use the view, edit, delete, and reorder options to view, edit, delete, and rearrange the new consent form anytime.


Q: How come I can't open or view the consent forms in Google Chrome
A: It has been observed that certain laptop models (e.g. Samsung devices) could not open "Consent Forms" in the PDF format. To view the PDF files of the Consent Forms, make sure you have a PDF Viewer in Chrome installed on your systemIn case the Chrome PDF Viewer is already installed on your system, try reinstalling it to troubleshoot any issues. If the issue persists, you can always reach out to support for assistance. 

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