Applying Patient Credit to an Invoice from the Invoice Screen

Applying Patient Credit to an Invoice from the Invoice Screen

For facilities that use multiple payment methods, applying patient credit is quite easy if you want to apply it to a specific invoice. If the patient wants to pay a part of the bill via his or her Account Credit, you can do that easily with zHealthEHR.


1. Navigate to the Patient Chart and click on Patient Billing.

Identify the invoice to which you want to apply patient credit. Click on the "Invoice" button. The patient's invoice screen will open.



2. Scroll down and go to the Invoice Payments section in the invoice.
a. Enter the amount in the first tab. The adjustment will be automatically calculated by the system.
b. From the Patient Type dropdown list, select the Patient Credit option.
Note: Patient Credit options will be shown only in patient profiles who will have credit left in their account.




4. Patient credit is now added to a specific invoice.



You may like to learn:

    • Related Articles

    • Printing or Emailing Invoice to the Patient

      You can print or email an invoice any time after a patient has been billed. Here is how to print or email an invoice to the patient. 1. Navigate to the Patient Chart. You will be at the Summary section of the patient profile. Click on the 'Patient ...
    • Generating Patient Billing Statements

      Patient Billing Statements can be handy when you want to run a report showing multiple visits together or share the billing statement with the patient to show amounts owed or paid. You can print or email statements with just the patient’s info, the ...
    • Making a Refund to a Patient

      Some situations require you to refund a certain amount to a patient. For example, if a patient makes a copay at the time of service and then later finds out the insurance will cover it, you may need to refund the amount to the patient. You can refund ...
    • Posting an EOB

      Improve productivity by automatically posting insurance payments and streamlining the payment posting process. Billers or providers, depending on who is managing the billing process, can automatically post insurance payments with Explanation of ...
    • Posting an ERA

      Improve productivity by automatically posting insurance payments and streamlining the payment posting process. Billers or providers, depending on who is managing the billing process, can automatically post insurance payments by posting ERAs. An ...