Cash Discount Feature

Cash Discount Feature

What is Cash Discount Feature?

Cash discount feature enable clinics to offer up to a 3% discount to patients who pay in cash at the time of service.


There are some important legal and regulatory considerations. Please consult your attorney before offering a cash discount.

  1. Legal Compliance: Clinics must ensure that cash discounts comply with federal and state laws, including fraud regulations. Offering a cash discount is generally legal, but it must not be structured in a way that could be considered an inducement.

  2. Transparent Pricing: The discount must be a true cash discount, not just an avoidance of credit card processing fees. The clinic must advertise the discount clearly and apply it uniformly to all cash-paying patients.
  3. Insurance Contracts: Some private insurance contracts prohibit providers from offering lower prices to cash-paying patients than the rates negotiated with the insurer. It's essential to check contract terms before implementing cash discounts.
Notes

Important Note: zHealth cannot provide you with legal advice.

Step-By- Step Instructions

  1. Configure Cash Discount percentage
  2. How to apply cash discount

Info
1. Once the Cash Discount feature is enabled in your system, the first step is to configure the discount percentage you want to offer patients for cash payments. To configure this, navigate to Update Info > Facility tab > Cash Discount and proceed with the setup.
Notes
Note: The system enables clinics to apply a discount of up to 3%. Additionally, two label options are available in the dropdown: "Cash Discount" and "Cash Adjustment" to choose from.


Info
2. The cash discount will be automatically applied to the invoice when "Cash" is selected as the Payment Type and the "Patient" is selected in the Paid By field.

There are two quick ways to apply the cash discount when adding Cash Payment details to an invoice:  

(a) Dedicated buttons for Cash Payment Full and Cash Payment Partial allow the clinic to apply both the payment details and discount with a single click.  
(b) Entering the patient’s paid amount triggers the system to automatically calculate and apply the cash discount, which will be reflected on the invoice.
Notes
Note: If the Cash Discount feature is active but the "Cash Discount Full" and "Cash Discount Partial" buttons are not appearing on the invoice, it means the discount percentage is not configured. To set the discount percentage, navigate to "Update Info" and the "Facility" tab.




Info
3. We have added a dedicated field for the Cash Discount in the Invoice Summary section of the Invoice. The label is customizable, To customize you have to choose between "Cash Discount" and "Cash Adjustment" from the Update Info > Facility tab and the Cash Discount field.



How can I enable the Discount for Cash Discount feature in our system?

Currently, users cannot enable the Cash Discount feature directly from the software. It must be activated from the backend.
To enable this feature in your system, please contact us at support@zhealthehr.com.


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