Established Patient Check-in Process

Video Demonstrating the Front Desk Check-In Process for Established Patient

A guide providing step-by-step instructions explaining the front desk check-in process for established patients

1. The clinic should first log in to their front desk account using their front desk login credentials.  Click here: https://www.zhealthehr.com/login

2. The patient can enter the registered phone number on patient's file with the clinic in the front desk login screen to start the check-in process.

3. If the patient’s entered phone number matches a registered record and an appointment is scheduled for the current date, the system will present the following forms: ​Subjective Pain Diagram (if configured) Outcome Assessment Form (if configured) Consent Forms (if not signed already) Signature Page

Note: In the zHealth system, the patient must have an appointment scheduled as an existing patient and must have completed at least one check-in as a new patient.

Otherwise, the patient will continue to be prompted to complete the Social History, Surgical History, Medical History, and other intake forms until they are submitted once as a new patient.

If you have any questions or require assistance, please feel free to contact us at support@zhealthehr.com

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