Established Patient Walk-in Check-in Process
Video Demonstrating the Walk-In Check-In Process for Established Patient
Check out the video tutorial to learn how a walk-in established patient, who does not have an appointment on the Calendar, can check in to the clinic with their phone number. When the walk-in patient checks in, the software automatically creates the appointment on the provider's appointment book.
A guide providing step-by-step instructions explaining the walk-in check-in process for Established patients
 1. The clinic should first log in to their front desk account using their front desk login credentials. Click here: https://www.zhealthehr.com/login |
2. The patient can enter the registered phone number on patient's file with the clinic in the front desk login screen to start the walk-in check-in process. |
3. When a patient enters their phone number and it is found in the system under an existing patient chart, the system will display a prompt asking whether they would like to schedule an appointment. |
4. On the next screen, the system will prompt the patient to select a provider who has availability at that time. |
5. Once the patient selects a provider, the system will guide them to the check-in process, requiring the completion of the following forms to finalize check-in:
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Note: To enable the Established Patient Walk-In feature for your system, please contact us at support@zhealthehr.com.
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