1. As long as the computer with the Cloud Bridge software is running and has the Cloud Bridge app open, you can initiate payment from any zHealth Portal.
2. Don't forget to charge the reader if you don't have it plugged in. The reader can be plugged into the wall or a computer that doesn't have the Cloud Bridge app. The reader is either connected via USB plug or bluetooth, but can't be both. So, if you plug it into your computer that has the app, it will default to using the USB cable. The charge can last for a couple of days, but don’t be caught off guard when you need to process payment and there is no power.
3. If you want to use bluetooth, our recommendation is to plug it into an area close to the front desk or checkout (such as a wall outlet). That way, it will be charging while you can accept payments easily. You may use a standard USB cable to charge the reader using a wall outlet.
4. For bluetooth, sometimes Windows PC shows two icons for the device - BT Classic (single icon) and BLE (double icon). It is recommended to use only BT Classic (single icon) to connect.