Is there a way to resubscribe a patient to text message notifications once they have opted out via the actual text?

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• What happens if any patient unsubscribes from the email notification?

  The patient unsubscription is the same for both email and text. zHealth won't send email or text reminders if the patient unsubscribes.

• Can I turn off reminders for specific appointment types (or if a patient has more than one appointment in a day)?

  The reminder notifications can not be disabled/enabled for specific appointments. However, the appointment reminders (text and email) only go for the first appointment if there are multiple appointments for the same patient for the same facility on ...

• Can I download all SOAP Notes?

  You can do this, but you will have to do it manually patient by patient from Past Notes. There is no mass export for Notes and we currently do not provide support for this. To download SOAP Notes patient by patient, follow the steps mentioned below: ...

• Can I schedule more than one person for the same time slot?

  Yes, this is a customizable setting to allow X overlapping appointments. Once set, you can go to the ‘gear’ icon in the daily view and “add new” to schedule a new appointment. Customizing Provider's Details to Allow Overlapping Appointments: 1. Hover ...