Make User Active or Inactive
Users with Admin access can change the Status of a user profile from Active to Inactive. There are two primary reasons to inactivate a user.
- A user leaves the facility, you mark them inactive (Users cannot be deleted only made Inactive) and you build a new user profile for their replacement.
- When your regular staff or provider is on vacation/leave, you have to share the same access to the new user as the previous staff/provider. However, if you do not want to have two users with the same profile having the same access to all features, you can mark the staff/provider who is on vacation/leave as inactive and create a new profile for the fill-in staff/provider with active status.
 1. At the top right corner of the zHealthEHR application window, you will see Your Name (Provider Name). Hover the cursor over your name and a drop-down menu will open. Click on 'User Management'. |
2. On the User Management page, you will be able to see all providers and staff members in your facility. There is a column - Active. All active users (both Providers an Staff Members) have a blue tick under the Active column. You can click on the check box to inactivate a user. |
3. All inactive users will be shown under the section - Inactive users. |
4. You can make a provider or staff inactive by clicking the checkbox in front of that provider/staff. Similarly, to activate an inactive user by clicking on the checkbox under the Active column. |
Related Articles
User Management in zHealth and How to Add a User Without a Schedule
User Management in zHealth You will often want to grant providers and staff in your facility or multiple locations different levels of access to your zHealth account. Different access levels allow users to access certain features and perform ...User Types
User types are determined by the type of work the user performs. Different user types have different default permissions. Permissions allow a user to access certain features and perform certain functions in the zHealth software. Different user types ...Helping a Staff User Sign In
There can be a number of staff users at your facility using zHealth. Sometimes, a staff member might have trouble logging in to zHealth. This seems to happen from time to time - especially if a stored password is forgotten or a bookmark is lost. Here ...