![]() 1. Access your zHealth dashboard. Hover the cursor over to your name. A drop-down menu will open. From the dropdown list, click on the option - Reports. |
![]() 2. On the Reports window, scroll down to the Batch Reports section. Click on the Outstanding Balance Visit Report option. A pop-up window will open. |
![]() 3a. Select the date range b. Click 'Generate Report'. Wait for a few few seconds. Your report will be generated and sent to the Message Center. |
![]() 4. To view the report, click the small "Message" icon on the top of the navigation bar. Click the "download" link to download the Outstanding Balance Report to your system. It will look like this. |
Field | Descriptions |
Patient Name | The patient's name associated with an appointment on a given day. |
DOB | The date of birth of the patient |
Address 1 | This column shows the address of the patient, typically home or apartment number |
Address 2 | This column shows the address of the patient, typically street number |
City | The city name mentioned in the patient's address section in the Patient Profile |
Zip | The zip code mentioned in the patient's address section in the Patient Profile |
Date of Service | The actual date of service or the date when the invoice was created |
Invoice Amount | The invoice amount for the service provided on the date of service |
Total Paid | The total amount paid (by both patient and insurance) for the patient visit. |
PR | The patient responsibility for the specific patient visit for which the invoice was created |
IR | The insurance responsibility for the specific patient visit for which the invoice was created |
Patient Paid | The amount paid by the patient for the specific patient visit on the date of service |
Insurance Paid | The amount paid by the insurance company for the submitted claim |
Adjustments | The outstanding balance still remaining on the invoice |
