Facility Settings
2-Step Verification (Multi-Factor Authentication)
What is 2-Step Verification? We have introduced a two-step verification process when you login to your zHealth account. Two-step verification (or multi-factor authentication) is your shield against unauthorized access to your zHealth account. By ...
Enable New Patient Chart from SMS
Patients can initiate a text message first, rather than only replying to a message from your clinic, provided you have a custom number configured for your clinic. In this help article, we will explain how zHealth automatically creates a new patient ...
Manage Rooms in Your Facility
In the Manage Room* Settings, you have the ability to incorporate exam rooms into your practice management workflow. You can also easily add, edit or delete exam rooms as needed. Once a room has been added, it can be assigned to a patient from the ...
How to View and Download Follow-up Tasks for All Patients
zHealth allows providers to add a follow-up task to a patient's chart, such as collect co-pay amount on the next visit, confirm insurance details with the patient, etc. The follow-up tasks for all patients in your facility appears at the Flag button ...
Managing Multiple Facilities in zHealth
There are several types of practice setups that might require another facility to be added to your zHealth account. If you've multiple facilities in different locations with different availability, or you have multiple practices that share providers ...
How to Set Appointment Reminders in zHealth
Patients are often busy and sometimes important things can fall off the radar—like remembering an upcoming appointment. That’s why zHealth lets you send your patients automatic email and text message (SMS) reminders before each appointment. You can ...
Inventory Feature - How to Access and Use It
zHealth's Inventory Feature enables chiropractic practices to add supplements and miscellaneous items such as supplies and keep a track of products. With this feature, you can: Track your inventory quantity Products added to invoices can be ...
Switch to the New Online Appointment Portal
At zHealthEHR, we recently made some changes to the User Interface (UI) of the Online Appointment Portal. The new user interface is designed to enhance your patients' experience by streamlining the layout and the booking process. The new Online ...
Enable CC to Provider While Sending Invoice
You can receive a copy of the invoice while emailing it to the patient. Administrator can easily enable or disable this feature in their zHealth account under the Facility tab. 1. Enable CC to Provider While Sending Invoice - Video Tutorial 2. Enable ...
How to Add Supplies Details To Your Account
Some facilities sell supplies like cervical pillows, orthotics, and more as part of their practices. Users with Admin Access can add supplies to their facility's master list. This will help you increase efficiency when creating new invoices*. *Note: ...
Adding Supplement Details To Your Account
Some facilities sell nutritional supplements as part of their practices. Users with Admin Access can add supplements to their account to aid in efficiency when creating new invoices. A. Adding Supplement To Your Account - Watch Video Tutorial B. ...
Adding Consent Forms to Your Facility
When a new patient books an appointment with your practice, they need to complete the patient intake paperwork and sign the consent forms. zHealth provides you with three consent forms in the system. Note 1: Automated sending of intake and consent ...
How to Add a New Patient Type
Patient Type is the first level of indication that dictates the patient intake forms and consent forms you send to each patient when they book an appointment. By default, zHealth will provide you with three types of patients - CASH, INSURANCE, and ...
Setting Appointment Types in Your Facility
Put simply, appointment types are the names of the appointments that your patients or your staff can book. Typically practices have at least two appointment types: New Patients: 30 minutes and Existing patients: 15 minutes. In case you have multiple ...
How to Update Facility Details
You might be wondering what you should be doing to get zHealthEHR configured for you. The first step to get your zHealth account up and running is to add your facility information. There are 4 basic steps that are required to add the facility ...