Checking and/or Upgrading the Version of Firmware and Config for Mac and Mobile Users

Checking and/or Upgrading the Version of Firmware and Config for Mac and Mobile Users

You can update the version of firmware and config on your Mac system using the Chipper OTA app. Here is how to do it:

1. On your Mac or on your Android or iPhone, open the app store. Search for "Chipper OTA" app. Download the app.

Mac and iPhone users can use this link to download the app: https://apps.apple.com/in/app/chipper-ota/id1589744317

Android mobile users can click this link to download the app: https://play.google.com/store/apps/details?id=com.bbpos.chipperotaapp


2. Once you download the Chipper OTA app, open the app. Click "Get Started". The app will then search for the bluetooth card reader.
Note: Please turn on your card reader and connect it via bluetooth to your mobile or Mac system. 



3. If your card reader is turned on, the Chipper OTA app will show the device name. Click on "Select". The card reader will be connected to the app now. Wait for sometime as the app will collect information about the card reader's firmware.



4. On the next screen, you will details about your current firmware and target firmware. When the current and target firmware of the reader are different, the app will ask you to update the firmware. Click 'Yes' at the bottom to start the update process. The update process might take anywhere between 5-10 minutes.



5. Once the process is complete, close the app. Reopen it again. Click "Get Started". The app will again search for the card reader. If your card reader is turned on and connected via bluetooth, you will see the device name on the Chipper OTA app. Click "Connect". This time the app will show that your reader's firmware is up-to-date.




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