![]() 1. Open the patient's file for whom you want to add a payment plan. |
![]() 2. Click the amount shown next to the "Credit" option to open a modal window with three tabs:
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![]() 3. To add a Payment Plan, click the "Add Payment Type" button located in the top-right corner of the modal screen.
![]() Note: A patient can have only one active Payment Plan at a time, and if you do not want to auto-charge the patient, then you can also select the "Do not charge any credit card on the file" option. |
![]() 4. To deactivate a Payment Plan, navigate to the Payment Plan tab, click the "Edit Payment Plan" button, and set the Active field to "No". Once a Payment Plan is deactivated, it will be moved to the "Inactive Payment Plans" tab. ![]() Note: Once a payment plan is deactivated, it cannot be reactivated. However, any available credit from the inactive plan can still be used. |
![]() To apply a payment plan credit to an invoice, enter the desired amount (within the available balance), click the Payment Type field, and select the appropriate payment plan credit to apply it to the invoice. Typically, a Payment Plan is displayed in the following format: PAYMENT PLAN – [PLAN NAME (Available $Amount)]. |
![]() To batch apply the payment plan credit to multiple invoices, go to the Active Payment Plan tab and click the balance icon to batch appy the payment plan credit amount to the patient invoices |