Recent Topics
Enhancing Invoice Accuracy and Receipt Clarity for Membership Patients
It would be helpful if membership payments were reflected in the patient’s credit balance. This way, when updating an invoice for a patient on a membership, we could deduct directly from their credit instead of processing a "write-off." While staff knows
Our October Newsletter is Out Now!
Our October 2024 newsletter is now available. Find out what we've been up to, our new customer support portal, latest product updates, and important announcements, all in our latest issue. Click the attachment to download your copy. We hope you enjo
Our September Newsletter is Out Now!
Our September 2024 newsletter is now available. Find out what we've been up to, our new customer support portal, latest product updates, and important announcements, all in our latest issue. Click the attachment to download your copy. We hope you en
Membership Plans
Can we add membership plans without having zHealthPay or NCMIC?
Editing recurring appointments
It would be great if you could edit the schedule of recurring appointments (days of week, time) instead of having to delete all the future appointments and resetting them.
Chief Complaint
The chief complaint disappears when I change the patient's appointment.
Search Results
On your next update, can you fix the search so it will show the results in alphabetical order by last name, then first name. Or most relevant. Even with partial searches the search results will show patients with the combination of those letters. Example:
Required Sections on Patient Kiosk
The patient shouldn't be allowed to skip sections of the patient kiosk if certain information is required. For some insurances we have to keep track of patient progress and if they can skip the required OA or any section, why even have
Patient Credit
Why does the transfer credit only show for some transactions and only for some patients?
Conversation button on Appointment pop-up
When you click on the patient's appointment, it would be nice to have a "Message" button that will take you to conversations if you need to contact the patient
Patient Appointment Info
On the schedule when you hover over the patient appointment the "Date" should be the patient's date of birth and not the appointment date. It's a little repetitive since we're already on that date.
Introducing the All-New zHealth Scheduler!
The new zHealth Scheduler interface is designed to streamline your scheduling experience and enhance practice efficiency. Here’s what’s new: Enhanced Provider Calendar Display: Easily view multiple providers' schedules simultaneously. View Patient Details:
Exciting Update: New Design for Super Billing and Abbreviated Statements!
We're thrilled to announce the redesigned super billing and abbreviated statements, now with customizable options to better meet your needs. You can now include: Statement dates Claim ID# Enter Claim Number Insurance Adjuster Enter Adjuster Name Supplement
Back Button
There needs to be a way to go back to previous page. If I'm on a different day on the calendar and open a patient chart, it's frustrating to have to have to go back to that day on the calendar by hitting the home button and then going to that date over
Appointment Type on schedule
It would be nice to have the appointment type next to or under the patient's name on the schedule so we can tell by a quick glance what type of treatment they're doing.
Personal Information Page
It would be nice to have on the personal information page the following: - Weight - Height - Ethnicity - HIPPA Release (Name of Person you can release information too)
Claim generation popup added info
I feel it would be awesome to get the cpt and modifier info in the pop up menu of the claim generation section so as to quickly and easily confirm proper billing rather then going in to each patient file to make sure.
help with text reminders
I have a pt not receiving the text reminders but she is receivingour general text but not the reminder
lock button
When i leave the room we need some sort of loch function so that patient data is secure
why are my fee schedules not updating pt responsibility
I am noticing that the pt balances are not balancing with fee schedules? also why does the deductible not get tracked based on charges as well? this baffles me as the software should be able to tally and track these things.
Diagnosis stop sign
What does the stop sign next to the ICD-10 codes in an invoice mean? What is the purpose? Thanks!
Intake Summary
Can you put intake summary on summary page? Instead of nutrition or in addition?
Search Bar
When searching for a patient if they have a nickname it would be nice if using their nickname and last name worked instead of just first name and last
Appointments with Multiple Providers
In our office, our patients do multiple treatments with different providers (Dr, Rehab Tech, etc) it would nice if when scheduling we could split their appointment between providers or rooms. Example 10min with Dr1/Room 1 last 10min with tech1/room 2.
We've Got Exciting News! Check Out Our February Newsletter to Know More
We've just sent you the February edition of our newsletter! This edition is full of exciting news about the work that we have been doing at zHealth. The February Newsletter includes: zHealth Conversations - Your 2-way text messaging solution Pay Online
Scrolling Side Menu ?
Just an idea/wish list item. When scrolling a section of a note such as Subjective, Objective etc. If the template you use has some length to it, you have to scroll down to complete that section, THEN you have to scroll back up the page to continue to
Same as Button When entering Primary Insured
Nice to have Same as patient Address button when there is a-primary insured, such as spouse.
Pain Chart
Hello, Pain chart is nice but useless when printed! There is no Explanation of areas marked, Pain, numbness, etc. Crayons are great on chart but not present when printed. Thanks!
Important Announcement - BCBS IL Announces Coding Policy Updates - Effective April 1, 2022
Effective April 1, 2022, Blue Cross and Blue Shield of Illinois (BCBSIL) has announced updates to Preventive Services Policy to help ensure accurate coding of services and that services are properly reimbursed. Preventive care refers to measures or services
You Do Not Want to Miss Our December Newsletter and Updates
Happy Holidays from all of us here at zHealth. 2021 has certainly be a year full of monumental upgrades and changes. In our December Newsletter, we're rounding up this year's biggest announcements. We have launched a new payment processing solution -
Insurance Claim Submission is Now Easier with HCFA Box Labels
When submitting your insurance claims, you might have asked yourself - "Where is zHealth pulling this information from?” or “How can I get this information into that box?" We've eliminated the guesswork by adding HCFA labels or box numbers to the various
Introducing First Friday Webinars with zHealth
Starting in 2022, zHealth will introduce monthly webinars for current customers which will occur on the first Friday of each month. The team will review recently released features and enhancements, tips and tricks, answer questions, and provide a sneak
Patient Recalls Made Easy with Patient Plus
What does it take to get patients to return to your clinic for recall appointments? Studies have shown that it takes anywhere from 7 to 10 communications for people to get the message. To increase the number of patients who return for recall appointments,
Mid-October Release - What's New
In September, we released a ton of product updates, from adding new report types, introducing a new inventory feature to changing the way you post EOBs. Now check out what we updated in zHealthEHR in October. Category Release Notes Insurance The Box 11b
zHealthEHR Helped Dr. Kris and Dr. Sasha at Infinite Life Chiropractic Spend More Quality Time with Patients
About Infinite Life Chiropractic Infinite Life Chiropractic is a specific Upper Cervical Chiropractic office in the heart of Orange County that is dedicated to revolutionizing holistic health through specialized and individualized chiropractic care.
Our October Newsletter is Out Now!
Our October 2021 newsletter is now available. Find out what we've been up to, our new customer support portal, latest product updates, and important announcements, all in our latest issue. Click the attachment to download your copy. We hope you enjo
New ICD-10 Codes Are Coming
Every year, the Centers for Disease Control and Prevention (CMS) publishes updates to the ICD-10 manual, deleting unnecessary codes, adding new ones, and revising language as-needed. Effective October 1, 2021, CMS published its latest round of ICD-10
Our August Newsletter: Here's What We've Been Up To!
Take a look at our August Newsletter to know about our newest features, Patient Plus recall software, an important announcement, informative resources, and many more! We hope that you find it interesting and helpful! To view our August Newsletter, click
Our June Newsletter Is Here!
A glimpse into our vision going forward and a rundown on our recent enhancements to zHealthEHR. Get to know more about some of the much-awaited product updates as of June 2021. To view our June Newsletter, click the attachment below.
Welcome to "Community"
Welcome to the zHealthEHR's Community hub inside our new help and support center. In this Community hub, you will be able to view company announcements, post/view/respond to Ideas (Feature Requests), and pose Questions to zHealth staff and other customers.