New Updates - April 2024

New Updates - April 2024

zHealth software will automatically update all accounts with new updates by the second week of March 2024.

Category
Description
Date
 Facility Settings

We're excited to announce the launch of Multi-Factor Authentication (MFA) for enhanced security:

  1. Receive verification codes during login for added authentication.
  2. Opt to receive codes via SMS and/or Email for convenience.
  3. Utilize the "Remember Device" feature to skip MFA on subsequent logins from the same device.
  4. Access a dedicated help center and contact us page for support.
  5. Resend new codes via SMS/email if needed, as codes expire after 5 minutes.
  6. MFA authentication remains valid for 15 days after initial login for seamless access.
 04/27/2024
 Scheduler
 We've implemented several enhancements to the new Scheduler:
  1. Introduced a compacted slots view for improved visibility.
  2. Reduced font size in appointment cards for better readability.
  3. Adjusted space allocation for name, phone number, and setting icons in appointment cards.
  4. Appointment names now display in white when background colors are bold.
  5. We have also fixed the issue wherein today's date was not being highlighted in the weekly view.
 04/27/2024
 Patient Chart

We have updated the design for the super billing and abbreviated statements, now with customizable options. You can now include:

  • Statement dates
  • Claim ID#
  • Enter Claim Number
  • Insurance Adjuster
  • Enter Adjuster Name
  • Supplement & Misc Items
  • Any Notes

And EXCLUDE:

  • ICD-10 Diagnosis Codes
  • Billing Summary
  • Payment Summary
  • Patient's Credit
  • Practice NPI#
  • Rendering Provider NPI#
  • Billing Note
 04/27/2024
 Memberships
Now, providers will now receive a report of failed transactions for membership payments at the end of each day.
 04/27/2024
 Scheduler
  1. Enhanced provider calendar display: Condensed layout reduces column spacing, facilitating easy viewing of multiple providers' schedules.
  2. Side space optimization: Eliminated excess space on the sides for a cleaner and more streamlined interface.
  3. Improved handling of special characters: Addressed issues related to special characters in the block calendar, ensuring smoother functionality.
  4. Option to revert to previous scheduler: Users can now contact Customer Support to switch back to the old scheduler if preferred.
  5. Mobile responsiveness for scheduler screens: Implemented adjustments to ensure that scheduler screens, including the main header, are fully responsive on mobile devices for improved usability.
 04/13/2024
 Feedback Banner
We have introduced a feedback banner model for gathering your ratings and reviews on latest features and releases.
 04/13/2024
 Conversations/Bulk SMS
We have implemented a feature to filter prohibited words from bulk SMS, patient chart conversations, and messages, displaying an error if detected.
 04/13/2024
 Scheduler
We're thrilled to unveil the latest update to the zHealth Scheduler interface, designed to streamline your scheduling experience and enhance practice efficiency.
 03/30/2024
 zHealth Pay

We've made several improvements to our zHealth Pay payment processing system to enhance transaction handling:

  1. Easily spot and fix incorrectly mapped transactions.
  2. Failed transactions are remapped automatically, while successful ones are properly handled.
  3. Stay updated with automatic notifications on status changes.
  4. Get detailed insights with transaction data tracing.
  5. Audits ensure accurate mapping.
  6. Improved handling of state transactions.
  7. Correctly fetch and update refund history IDs.
  8. Delete invoice transactions for patients who used credit overpayment.
  9. Troubleshoot easier with a new status screen for 404 errors.
  10. Fixed an issue with model closure.
 03/30/2024

Important Bug Fixes

Category
 Description
Date
 Intake and SOAP
 We have  adjusted the button and toggle element display for accurate printing in Intake and SOAP.
 04/27/2024
 Consent Forms
 We have updated the viewing method for consent forms on tablets by embedding the forms with Google Docs Viewer.
 04/27/2024
 Online Booking
The issue has been resolved: After making a payment through the online appointment portal, if the patient fails to click the confirmation button, the appointment will now not be booked.
 04/27/2024
 ICD-10 Codes
The diagnosis code list no longer displays duplicate entries for the same diagnosis code when multiple entries exist in the database.
 04/27/2024
 Conversations
We've resolved the issue where an infinite loader would appear, and the entire zHealth dashboard needed to be refreshed when the message field was blank in the Conversations tab, and the user clicked the send button.
 04/13/2024
 New Scheduler
 
  1. Appointment Calendar Loading Issue Resolved:

    • Previously, blocking multiple days at once resulted in a blank or improperly loaded calendar. This issue has been fixed to ensure proper display of blocked dates.
    • Future appointments without an associated appointment type were not appearing on the calendar. We've updated the system to display these appointments as expected.
  2. Corrected Scheduled Appointment Counts:

    • Appointment counts were inaccurately reflected due to appointments not displaying on the calendar. This issue has been addressed.
  3. Improved Scroll Functionality:

    • Some customers encountered difficulty scrolling through the calendar. We've introduced a blue scroll bar for easier navigation, along with enhancements for smoother scrolling.
  4. Display Patient Phone Numbers:

    • Patient phone numbers are now visible in the Calendar Daily View for scheduled appointments.
  5. Fixed Minimum Size for Appointments:

    • Appointments with short durations were displayed as thick lines, making patient names hard to read. We've implemented a minimum size condition for all appointments, ensuring readability.
  6. Resolved Color Code Configuration Issue:

    • Previously, color codes were pulled from facility settings instead of provider configurations. This has been corrected to align with provider settings.
  7. Fixed Appointment Hover Screen Issue:

    • An issue where patient work phone numbers weren't displayed on hover screens has been resolved.
  8. Addressed Time Zone Conversion Error:

    • Appointments scheduled after 5:00 pm local time were erroneously displayed on the following day due to a time zone conversion error. This issue has been fixed to ensure appointments appear correctly.
 04/04/2024
 Billing Center
Fixed an issue related to the download option in the Billing Center. Now, only providers with full billing access can download billing reports, ensuring appropriate access control and data security.
 03/30/2024
 Invoices
Addressed an issue where the email invoice functionality encountered an error when generating invoices for specific encounters during appointments. 
 03/30/2024






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