![]() 1. Access your zHealth dashboard. Search for the patient name using the top navigation search box. Click on the desired patient name to open their Patient Chart. On the patient Chart just below the patient name, email and DoB, you will see "Balance". Click on the “Balance Amount” link. |
![]() 2. A pop-up window will open for Balance Details. Review the balance details and click on the "Email Patient Balance" button. Once you click it, you will receive a message saying "Balance sent to the patient". ![]() Note: Make sure you have added email address of the patient in Contact Details. |
![]() 3. This is the Patient Balance email the patient will receive. The patient can simply click on "Review and Pay" to pay the balance online. |
![]() 4. When they click on that Review and Pay button, they will head to a page that breaks down the amount owing, and gives them the opportunity to add "Credit or Debit Card". Once they click "Credit or Debit Card", they will then get a card details screen where they need to enter card number, expiry date, CVV. Once they click "Submit", the payment will be done from their end. ![]() |