The zHealth Pay Terminal works on a Mac or Windows PC. The reader ships after you sign up for zHealth Pay in your zHealth account.

A. Signing Up for zHealth Pay

1. Go to the Explore icon located on the far right of the header and select the zHealth Pay option.

2. The zHealth Pay dashboard opens. Read how our payment processing solution works. Scroll down the page to learn how you can collect patient payments: a. In the Office using our Payment Terminal b. Online c. Save card details on file d. Send a text message to collect the outstanding balance.

3. To get started with zHealth Pay, click on the "Sign-up" button. You can even request a custom quote. Check how in Step B - "Requesting a Custom Quote".

4. If you click the "Sign Up" button, you will be directed to the Checkout page, where you can see the shipping address (pre-filled with your facility address) and order summary and processing rate. Read the pricing conditions at the bottom of the page. a. Check the shipping address, including Business Name, Street Address, Apartment or suite Number, City, State, and Zip Code. This is the address where we will send you the Payment Terminal b. Click the checkbox for "I agree to zHealth Payment Processing terms and conditions*" c. Click the button "Proceed to Merchant application". Once you click “Proceed to Merchant Application," you will see the zHealth Pay agreement. The agreement contains details about the pricing, contract start date, and other terms and conditions. Read the Terms and Conditions carefully. Sign the agreement digitally and enter the date. Once you sign the agreement, the screen will refresh and you will see the zHealth Pay Merchant Sign-up - Screen 1 of 3. Note: If you're not the main provider, you will see the message "You're not authorized to sign this zHPay agreement" when clicking the Merchant Application button on the Sign-Up screen.  To continue signing the agreement, please log in from an authorized user account. To continue signing the agreement, please log in from an authorized user account. If you need assistance, contact our support team at support@zhealthehr.com or call us at +1 (800) 459-0302. (Refer to the second screenshot for details.)

5. On the zHealth Pay Merchant Sign-up - Screen 1 of 3, enter the following information: a. First, middle and last name b. Date of birth c. Social Security Number d. Email Address e. Phone Number f. Apartment Number g. *Address Line 1 h. *Address Line 2 i. *City, State, and Zip Code j. Click “Continue” *Please note: The business or personal address cannot be a PO Box. Propay needs to validate that the application is for a legitimate business as a part of KYC legal requirements for Anti Money Laundering laws. The screen will error out if a PO Box is used as it has to be an actual physical address in order to submit the application.

6. On the zHealth Pay Merchant Sign-up - Screen 2 of 3, enter the following information to proceed: a. Legal Business Name b. EIN number c. Merchant Category Code (Chiropractors’ code is displayed by default. If you’re a physical therapist, massage therapist or doctor or physician, select the applicable code from the drop-down menu.) d. Website URL (optional) e. If your billing address is the same as your personal address, click the checkbox. The Billing Address information will be filled in automatically. f. If the address is not the same, enter billing address, city, state, and zip code. g. Click “Continue”

7. On the zHealth Pay Merchant Sign-up - Screen 3 of 3, enter the following information to proceed: a. Account Name b. Account Number c. Select Account Ownership Type from the drop-down d. Select Account Type from the drop-down e. Bank Name f. Routing Number g. If Beneficiary Owner Info Same As Personal Data, click the checkbox. All Merchant Beneficiary information will be filled in automatically. h. If the beneficiary and personal information are not the same, then enter Legal Name i. Select Date of Birth j. Social Security Number k. Email Address l. Home Address m. City, State, and Zip n. Click the checkbox to accept “Propay terms and conditions.” o. Click “Submit”

8. Your application will be approved instantly. You will see a message - “Congratulations! Your application is approved". You can find the Activation Code and Merchant Key by clicking on the link as shown below. You will need the code and key to activate the zHealth Pay Terminal. Note: In some cases, when zHealth Pay signup applications are not approved instantly. You will receive a message saying your application is under review. In that case, you will need to submit additional information, including an Identity Verification Document and an Address Verification Document, to process your application.